As part of Heart Portal's COACHING SERVICES AGREEMENT for the HEART PORTAL

PURPOSE

Client wishes to hire Coach to provide life coaching and Coach has agreed to provide such services in accordance with the terms of this Agreement. For mutual consideration, the receipt and sufficiency of which is acknowledged, the Parties agree to the terms and conditions set out below.

By signing this Agreement, Client confirms that they have read, understood, and agreed to accept all of the terms and conditions in this Agreement.


TERMS OF AGREEMENT

Package
Client has chosen Coach’s HEART PORTAL

Term
The term of this Agreement will be from the Effective Purchased date until the completion of the Heart Portal. Unless otherwise extended or terminated in accordance with the terms of this Agreement.

Services
Coach will provide Client with the following services as part of the coaching program (“Services”):
8 90 min coaching sessions

All sessions will be hosted remotely on Zoom with the access to recordings
Workbook with transformational self-love & exploration practices
Heart Portal playlist
Voxer & email support throughout program
1 bonus check-in call approximately 1 month after Heart Portal is complete
Extension of Term

Following completion of the Term, this Agreement may be extended by the Parties on mutual written agreement on the same terms and conditions set out in this Agreement or as may otherwise be agreed on by the Parties in writing.

Late Arrivals
Client and Coach are expected to arrive on-time for the scheduled coaching sessions. Coach will provide a 15-minute grace period for Client to arrive and Coach may refuse attendance if Client is later than the grace period.

Communication Requirement
During the Term, Client agrees to maintain communication, be on time for all sessions, and provide all information and feedback needed for Coach to carry out their obligations under this Agreement. Parties agree to inform the other using reasonable efforts, should a delay occur, or be expected to occur. If Client does not maintain communication or provide Coach with information as requested and required from time to time, Coach may, in their discretion, delay or cancel the Services. If such communication breakdown occurs more than once, it is within Coach’s discretion to cancel this Agreement without further delivery of Services and any amount of the Fee outstanding shall become immediately due and payable.

PAYMENT

Fees
In exchange for the Services, the total fee is $3,600 CAD (5% sales tax included). Any payment plans will be broken down into either 4 separate monthly payments of $1,008.00 CAD or 6 separate monthly payments of $672.00 CAD ( both include an additional 12% interest).

The Fee is payable via Stripe in full amount to email sandeep@sandeepkgill.com

Full Payment Schedule
The Fee for Services & signed contract is due and payable as part of confirmation of placement in the program.

Late Payments
If any payment is not received on the payment due date, Coach may stop work on all Services until any outstanding payment is received in full. Client will be charged a late fee of 2% compounding monthly, equaling 24% annually, on all outstanding invoices starting from the payment due date.

Payment Authorization
Client authorizes Coach to continue to charge all payments owing under this Agreement to Client’s credit card or via any third-party payment used to process transactions until full payment has been received. If Client cancels or replaces their credit card, Client must immediately update their information accordingly.

RESCHEDULING, CANCELLATION AND REFUNDS

Changes to Schedule
The Coach and Client may be required to make changes to the scheduled coaching sessions from time to time. In the event of any schedule change, Coach and Client will provide a minimum of 24 hour notice.

Refunds
If Client cancels this Agreement for any reason whatsoever, Client is not entitled to any refund of any amounts previously paid to Coach, including the Deposit. Coach may provide a refund in limited cases where it deems, in its sole discretion, to be appropriate and in an amount to be determined by Coach on a case by case basis.

Termination of Agreement
This Agreement will end when Client has paid the Fee in full to Coach and Coach has performed the Services as set out in this Agreement. Any provisions that survive the termination of this Agreement will remain in full force.


CONFIDENTIALITY AND PRIVACY

Confidentiality and Non-Disclosure
The Parties acknowledge that during the Term, certain confidential information may be disclosed to the other Party, either orally or in writing. For the purpose of this Agreement, “Confidential Information” means information that is of value and is treated as confidential and proprietary by its owner, and includes, but is not limited to, personal information, business records, financial data, marketing strategies, inventions, client lists, social media account metrics, passwords, intellectual property, trade secrets and the contents of this Agreement (“Confidential Information”). Client and Coach each agree not to disclose to any other person or entity or make use of the Confidential Information without the express written consent of the other, except to the extent that such disclosure is necessary to carry out their duties under this Agreement or as required by law. At the end of the Term or early cancellation of this Agreement, each Party will return all Confidential Information to the other and will remain bound by their duty of confidentiality to the other.


Privacy Policy
Coach may collect personal information during the Term, including Client name, address, email address, phone number, billing information, financial, health and business information or other personal information (“Personal Information”). By providing any Personal Information to Coach, Client consents and grants Coach permission to use and store such information in order to facilitate the Services. Client acknowledges and consents to the use of technology, telephones, e-mails, applications and third-party platforms that use video and audio, such as Zoom and Skype and third-party payment Coach’s to be used by Coach in order to deliver the Services. Client confirms Coach is not responsible for the terms and policies of any third-party platforms and it is Client’s responsibility to review third-party privacy policies and terms and conditions.

INTELLECTUAL PROPERTY
Ownership and Use of Materials
Client acknowledges that all content and materials used and distributed in providing the Services, including any content or resources on Coach’s website, social media platforms and member portal belongs exclusively to Coach, the sole copyright owner of the original materials, unless stated otherwise. By receiving any unique and original materials from Coach as part of the Services, Coach will grant a limited non-exclusive royalty-free license to Client for their use only and as directed by Coach. Client is strictly prohibited from reproducing any part of the written, video, audio and digital materials or sharing them with others without Coach’s explicit permission to do so. All of Coach's intellectual property, including copyrighted materials and trademarks, will remain the sole property of Coach.

Recordings
Client will not capture any of the coaching sessions in any way, including but not limited to video recording, photography, voice recording or screen shots. Any recordings provided by Coach will be for Client’s own use only and Client agrees they will not duplicate or share the recordings with any other person.


RELEASE, INDEMNITY AND WAIVER

PLEASE READ CAREFULLY.
It is important Client fully understands that there are risks associated with the Services, and ask questions as needed. Client acknowledges and understands that they are waiving certain legal rights by signing this Agreement.

Assumption of Risks
Client expressly assumes all risks related to the Services provided by Coach and any related activities set out in this Agreement.

Medical Disclaimer
Client understands that Coach is not qualified to diagnosis or treat any physical, mental or emotional disorders, to provide health care, medical or nutrition therapy services, to diagnose, treat or cure any disease, condition or other physical or mental ailment. Client understands that Coach is not acting in the capacity of a doctor, licensed dietitian-nutritionist, psychologist or other licensed or registered professional, and that any advice given by Coach is not meant to take the place of advice by qualified medical professionals. Client expressly understands that any information received in relation to the Services and this Agreement should not be seen as medical advice and the Services are not meant to take the place of seeing licensed health professionals.

No Warranty
Client acknowledges Coach makes no warranty that the Services will lead to any specific Client goal, financial success or particular results and Coach makes no promise that each Client will experience the same or similar results as other clients who have engaged Coach for similar services. Client acknowledges that the Services and materials provided are provided without any express or implied warranties of any kind.

Release, Waiver, and Indemnity
Client releases, indemnifies and saves harmless Coach, its directors, officers, agents, employees, contractors, volunteers, heirs, executors, administrators, successors, and assigns, as applicable (collectively, “Released Parties”) from any and all liability and damages arising out of or related to this Agreement, however caused, including negligence. Client agrees to either secure reasonable insurance coverage to cover any costs, losses damages or expenses, which may be incurred as a result of the Services or if no insurance is secured, Client waives its right to seek legal recourse against Coach for compensation. This clause survives the expiration or early termination of this Agreement.

Limitation of Liability
In the event Coach is found liable for any reason for damages arising directly or indirectly from this Agreement, liability will be limited to the greatest extent possible in the governing jurisdiction and in no case exceed the Fee paid by Client to Coach.

Media Release
Client grants to Coach an irrevocable, worldwide, perpetual and unrestricted right to use any media, such as photographs, video, audio recordings or social media posts containing Client’s likeness, whether captured by Client, Coach or third party in relation to this Agreement and for any lawful purpose, including in its online or printed advertising or marketing materials and on all social media platforms, with or without reference to Client and without further notice, grant of permission or right to any financial compensation.

The Parties are signing this Agreement as of the Effective Date.
onboarding process, you will be emailed a coaching agreement, along with a link to schedule a private session with Sandeep.

Once purchased, there is a no refund policy.